On the 24th local time, the European Commission stated that it had preliminarily determined that metaverse had violated the EU Digital Services Law. If metaverse fails to correct the suspected violations, it will be fined up to 6% of its global turnover.

The committee noted that the platform failed to provide researchers with adequate data access, hindering an assessment of its efforts to protect users from illegal or harmful content. The European side criticized the company for setting up "overly cumbersome procedures" that resulted in incomplete or unreliable research data. The European Commission accuses Metaverse's Facebook and photo walls of failing to provide convenient reporting mechanisms for illegal content, and that users lack effective complaint channels after content is deleted or accounts are suspended. Yuan Universe denied the violation, saying it had adjusted reporting options, appeal procedures and data access tools in accordance with new EU regulations.

The investigation began last year as one of the broad implementation measures of the Digital Services Act by the EU.