41 years ago today, on January 1, 1984 (November 29, 1983 in the lunar calendar), the Industrial and Commercial Bank of China was established. ICBC logo customer service telephone number and website In December 1978, the Third Plenary Session of the Eleventh Central Committee of the Communist Party of China was held, and a strategic decision was made to shift the focus of the whole party's work to socialist modernization. Since 1979, the "unification" pattern of the People's Bank of China has been broken in terms of institutional system. Agricultural Bank of China, Bank of China, and People's Construction Bank of China (later China Construction Bank) were successively established from the People's Bank of China and the Ministry of Finance. In September, 1983, the State Council decided that the People's Bank of China should exclusively exercise the functions of the central bank, clearly stipulating that the People's Bank of China is the central bank of China, which supervises and manages the financial industry. At the same time, the State Council decided to establish the Industrial and Commercial Bank of China. The industrial and commercial credit and savings business handled by the former People's Bank of China shall be undertaken by the Industrial and Commercial Bank of China. On January 1, 1984, the Industrial and Commercial Bank of China was established. ICBC is the largest commercial bank in China. Through the reform and development in recent years, ICBC has stepped into the track of coordinated development of quality, efficiency and scale. By the end of 2002, its total assets were nearly 4.8 trillion yuan, accounting for a quarter of the total domestic assets of Chinese commercial banks. In 2002, it created an operating profit of 44.9 billion yuan. Industrial and Commercial Bank of China has the largest customer base in China, with about 100 million individual customers and 8.1 million corporate customers. More than 22,000 business outlets and more than 400,000 employees provide customers with high-quality and efficient services. Industrial and Commercial Bank of China has a wide business scope and a large business volume. At the end of 2002, it became the only bank in China with a deposit balance exceeding 4 trillion yuan, and a loan balance of nearly 3 trillion yuan. ICBC's RMB settlement market share is 45%, and its clearing share in the securities and futures markets remains above 50%. In 2002, it handled RMB settlement business of 100 trillion yuan. Industrial and Commercial Bank of China has international advanced computer network and technology platform. Industrial and Commercial Bank of China is another big international bank. There are 71 branches and holding banks in major international financial centers around the world, and its overseas correspondent banks reached 1,020 at the end of 2002. At the end of 2002, the total foreign exchange assets of ICBC were 49.9 billion US dollars, and the annual international business settlement volume was 118.6 billion US dollars.