According to several media reports, a recent data breach in the global luxury giant Kering group affected several brands such as Gucci, Balenciaga, Alexander McQueen, Yves Saint Laurent.

According to reports, the data breach began in June, an unauthorized third party temporarily accessed the system of Kee Cloud Group, obtained some customer data of its brand, in this incident the hacker did not obtain credit card, bank account information, the data leaked includes customer names, email addresses, telephone, addresses and the total consumption of brand stores.

The image is a screenshot of the website of Kia Cloud Group, with several brands such as Gucci, Balenciaga and others.

Customer information leaked in Paris.

Hackers spend more than 600,000

According to several media reports on September 16, the well-known luxury group Kia Cloud Group suffered a serious cyber attack, and the private information of millions of customers are at risk of leakage.

Kia has confirmed that data breaches have affected luxury brands such as Gucci, Balenciaga, Alexander McQueen, Yves Saint Laurent and others, including customer names, emails, telephone numbers, addresses and the total amount spent in luxury stores.

In June this year, Kia confirmed that it had discovered an unauthorized third-party temporary access system, some brand customer data was obtained, but bank card, credit card number, ID number and other financial information were not stolen, and the company has disclosed this to the relevant data protection authorities.

On the morning of September 16, the interface reporter called the Chinese customer service hotline to inquire about the matter, the after-sales service commissioner replied that as of now there has been no notification from the company headquarters about the relevant events, nor has the domestic customer received the relevant situation, and stated that according to the practice, if such a situation is encountered, the company headquarters will send a unified mail.

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In the first half of 2025, the operating income of the Keio Group was € 75,87 billion, a 16% decrease compared to the same year; the net profit was € 4,74 billion, a 46% decrease compared to the same year.

In the first half of this year, KYUN Group closed 24 net stores, with Gucci closing 18 net stores and seven in Asia-Pacific outside of Japan. YSL closed one net and BV closed five net stores. As of June 30, KYUN Group¡¯s global number of stores was 1,789. It is that due to debt concerns, KYUN Group will postpone the full acquisition of Valentino until 2028.

The share price of the open cloud group has recovered recently, rising more than 10% in the last week.

The share price of the Kee Cloud Group has recovered, rising more than 10% in the last week

Over the years, there have been several brands such as LV and DIO.

Customer information leaked.

It is worth noting that since this year, several luxury brands have customer information breaches.

In May this year, Dior suffered a customer data breach.Since the evening of May 12, several customers in Dior China region have received official warning text messages informing them that their personal data may have been breached.

According to the information disclosed by Dio, on May 7, 2025, the brand detected unauthorized external persons who had successfully accessed and obtained part of the customer data held by Dio. The data breach includes the name, gender, phone number, email address, postal address, and other brand user information collected such as sensitive consumption amounts and consumption preferences.

In this regard, the public security network security department has organized an administrative investigation of the DIO (Shanghai) company in accordance with the law.On September 9, the State Cybersecurity Information Center that the local public security organs have imposed administrative penalties on the DIO (Shanghai) company in accordance with the provisions of the Personal Information Protection Law.

In June this year, Cartier that user data was leaked. Cartier investigated that the leaked information included name, email address, country/region and date of birth, no password, credit card data or other bank information was affected, but the company warned that the stolen data could be used for targeted attacks, advising customers to stay alert to unsolicited suspicious communications. Cartier official customer service also said that the leaked information is true, not only the Chinese market, but some Cartier customers worldwide have been affected, and have to the relevant supervisory authorities.

Cardiff sends mail to customers.

In July, Louis Vuitton confirmed that its Hong Kong subsidiary was affected by a data breach involving approximately 400,000 customers. The breach included customer names, passport numbers, date of birth, address, email address, telephone numbers, shopping records and product preferences, but did not include credit card, bank and other financial account details. The Hong Kong Privacy Commissioner said that it had investigated Louis Vuitton in accordance with established procedures, including whether the incident involved delayed notification.

(Declaration: The contents and data of the article are for reference only and do not constitute investment advice.

Edited | Dubais is easy.

proofreading|He Xiaotao

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